JP Hayes Agency - Farmers Insurance

Customer Service Representative - Part Time


Job Overview

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a part-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry experience is an absolute must!

Salary Range: $20.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Flexible Schedule

Mon-Fri Schedule

Requirements
  • Must currently possess a Personal Lines insurance license.
  • Possess an upbeat, positive and enthusiastic attitude, and be a team player.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Problem-Solving Capabilities.
  • Bilingual, fluent in both English and Spanish is beneficial.
Responsibilities
  • Process customer policy change requests.
  • Process policy alerts.
  • Take premium payments from customers.
  • Answer incoming phone calls on the first ring.
  • Provide exceptional customer service.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Remote Type: No
Job Type: Part-Time
Job Category: Customer Service Representative
Company Location: 3129 TIGER RUN CT STE 208 CARLSBAD, CA 92010
Job Ad Location: Carlsbad, CA 92010, US

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
Supported Files: doc, docx, pdf, txt, odt