Are you looking to join a business that cares for both its customers and you? The Brouwers Agency, located in beautiful Grand Rapids, MI is looking to add a Licensed Customer Service Representative to our growing team. You'll be using your professional demeanor, courteous approach, and excellent communication skills to deliver a superior experience for every customer you engage with. If this sounds like the right fit for you, we invite you to apply today!

*All applicants will receive an online assessment immediately after applying. Incomplete assessments will not be considered further for this position*

Salary Range: $47,500.00 - $57,500.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Parental Leave

Mon-Fri Schedule

Evenings Off

• No insurance experience needed. Will help the right candidate get licensed.
• Must be an organized self-starter.
• A team player who is detail-oriented and driven to succeed.
• A critical thinker and out-of-the-box problem solver who has the ability to multitask.
• Tech-savvy, self-starter with the ability to prioritize.
• Excellent written and verbal communication skills.

• With your excellent relationship-building talents, you'll be following up with clients to ensure satisfaction.
• Use your savvy skills to cross-sell, round out accounts, and issue insurance documentation.
• Your outstanding customer service skills will be essential in obtaining and updating client information.
• With your keen attention to detail, you'll be assisting clients with policy changes.
• Your relationship-building skill set will be put to use by fostering strong relationships with clients to maintain client retention and satisfaction.
• You'll have the opportunity to treat each client interaction as an opportunity to educate & advise.

Our Agency is located in Grand Rapids MI specializing in Auto, Home, Life, and many insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!