Inscendo LP - Farmers Insurance
Bilingual Customer Service Insurance Agent
Job Overview
-Base Salary $34,000 plus 5% Commission of policy premium+ Paid Time Off
-Must Have Customer Service Experience in the past year
-Must be fluent in both Spanish and English
-Must be able to get General Lines Property and Casualty Insurance License
Join a team that cares about both our clients and you!
Inscendo LP - Farmers Insurance in Spring, Texas, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Account Manager. In this role, you will be responsible for managing a portfolio of insurance accounts to maintain strong relationships and ensure client satisfaction. You will play a vital role in managing and growing our insurance client base to ensure their assets are protected. If you have excellent customer service skills and are committed to providing clients with the best value and coverage, this is the role for you. We know that with your positive attitude, proactive sales skills, and dedication, you will be a perfect fit for this role.
Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary Range: $34,000.00 per year
Benefits
Annual Base Salary + Commission
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Evenings Off
Requirements
-Previous Farmers Insurance Agency experience is a plus.
-Bilingual, fluent in both Spanish and English
-Professional phone etiquette.
-Follow through and exceed current and prospective client expectations.
-Excellent Spelling and Grammar skills.
-Great Customer Service Skills.
-Problem-Solving Capabilities.
-Works well with other employees and is a team player with a positive attitude.
-A Property & Casualty insurance license is required.
-Strong communication skills, both oral and written.
-Ability to tactfully handle stressful and difficult situations.
Responsibilities
-Process customer policy change requests.
-Take premium payments from customers.
-Ask each customer for referrals and explain our referral program.
-Treat each customer contact as a cross and up-sell opportunity including financial products.
-Return all phone messages promptly.
-Provide exceptional customer service and support.
-Assess and identify the wants and needs of your customer(s) over the phone.
-Handle customer renewals.