Join the Ignazio LaCamera Farmers Agency, a vibrant and proactive environment where you'll make a genuine impact in the realm of insurance consulting. Based in Elmhurst, Illinois, our no-remote, on-ground approach allows you to engage directly with clients, building lasting relationships and offering personalized service. As a Farmers Insurance Licensed Customer Service Representative, you will be a pivotal figure in our customer interactions, demonstrating empathy, precision, and expertise. Our agency prides itself on fostering a warm and supportive atmosphere where your contributions are not only recognized but celebrated. Step into a role that values face-to-face connections and teamwork, playing an integral part in a community-oriented, client-focused organization. If you have a passion for cultivating trust and delivering outstanding service, this is the perfect opportunity for you.

Salary Range: $40,000.00 - $65,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Career Growth Opportunities

Hands on Training

Mon-Fri Schedule

Licensing: Must possess an active Illinois Property and Casualty Insurance License.

Experience: Minimum 1-2 years of experience in insurance customer service or a related field.

Communication Skills: Excellent verbal and written communication skills are a must.

Customer-Focused: Demonstrated ability to address client needs and resolve any issues efficiently and effectively.

Interpersonal Skills: Strong relationship-building skills and a positive attitude.

Organizational Skills: Ability to manage multiple tasks and priorities in a fast-paced environment.

Problem-Solving Skills: Keen attention to detail and the ability to see the bigger picture when providing client solutions.

Tech Skills: Proficiency in Microsoft Office Suite and familiarity with CRM systems.

Client Advisory: Provide expert guidance to clients regarding their insurance needs, ensuring they understand the benefits and coverage of each policy.

Policy Management: Handle updates, renewals, and changes to existing policies, maintaining accurate records for each client.

Issue Resolution: Address and resolve client inquiries and issues swiftly and efficiently, providing top-notch service and support.

Compliance: Ensure all client interactions and transactions meet industry regulations and company standards.

Relationship Building: Foster strong, long-term relationships with clients to support retention and satisfaction.

Education: Continuously update your knowledge on Farmers Insurance products and the insurance industry to offer the best advice to clients.