Are you a dependable, friendly, and organized person who enjoys helping people?

Hupp Family Financial Inc. is looking for a Customer Service Representative to join our growing Allstate agency. Insurance experience is preferred, but we are willing to train the right person who has strong communication skills, a positive attitude, and a willingness to learn.

This role is perfect for someone who enjoys solving problems, talking with customers, staying organized, and being part of a team that works hard and supports each other.

You will help customers with policy questions, billing questions, changes to their policies, claim guidance, and general account support. You will also have the opportunity to learn the insurance industry and grow into a long term career.

If you are reliable, coachable, and enjoy working with people, this could be a great fit.

Salary Range: $41,600.00 - $48,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Evenings Off

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Customer service experience preferred

Insurance experience preferred, but willing to train the right person

Strong communication and people skills

Friendly, patient, and professional attitude

Ability to stay organized and handle multiple tasks throughout the day

Comfortable using computers, email, phone systems, and customer management tools

Reliable, punctual, and willing to learn

Property and Casualty license preferred, or willingness to obtain license if required

Assist customers by phone, email, and in person with policy questions and service needs

Process policy changes, billing updates, document requests, and customer follow up

Help customers understand their coverage and connect them with the right team member when needed

Support retention efforts by helping customers resolve concerns and stay protected

Document customer interactions accurately in agency systems

Work with the sales and service team to provide a strong customer experience

Stay organized and follow through on daily tasks

Learn Allstate systems, insurance products, and agency procedures

Our company is a local Allstate Agency specializing in Home and Auto insurance products. We take our job seriously and tailor our clients policies to fit their needs. We care, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff work incredibly well as a team and always put the customer first. Apply to our team today!