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Holly Benson Insurance Agency

Licensed Customer Service Representative (CSR)


Job Overview

Join Holly Benson Insurance Agency!

I recently purchased a reputable Farmers insurance agency deeply rooted in Holt, Michigan.

At Holly Benson Farmers, we are dedicated to providing top-notch service to our valued clients, building strong relationships within the community, and fostering a positive work environment.

As a Customer Service Representative (CSR) at Holly Benson Insurance Agency, you will play a crucial role in assisting our clients with their insurance needs, offering exceptional service, and ensuring that their experience with us is unparalleled.

We are looking for a friendly, customer-oriented individual who is eager to join our team and contribute to our success. Base Salary PLUS Bonus Incentives make this position one that provides the opportunity to make well over the average CSR in the industry.

Salary Range: $35,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Health Care Contributions

Bonus Incentives & Profit Sharing

Requirements

Must be Licensed with P & C, Life License a plus but not manditory. Customer Service Experience: Previous experience in a customer-facing role is beneficial. Communication Skills: Strong verbal and written communication abilities, with a focus on active listening and problem-solving. Detail-Oriented: Ability to maintain accuracy while processing information and handling customer requests. Team Player: Collaborative attitude and willingness to work effectively with colleagues. Professionalism: Present a positive and approachable demeanor while interacting with clients and team members. Insurance Knowledge: Basic understanding of insurance principles and products is a plus. Location Requirement: Must be able to work from our office in Holt, MI.

Responsibilities

Client Support: Assist customers with policy-related inquiries, changes, and claim submissions.

Policy Review: Review customer policies to ensure accuracy and provide recommendations when necessary.

Documentation: Maintain accurate records of customer interactions and transactions.

Issue Resolution: Address customer concerns and issues in a timely and efficient manner.

Product Knowledge: Stay informed about various insurance products to provide relevant information to clients.


Remote Type: No
Job Type: Full-Time
Job Category: Insurance Sales
Location: 2018 Cedar St. Suite F,Holt,MI,48842,US

About Us

Holly Benson Insurance Agency is a dynamic and professional leader in the insurance industry. We're passionate about protecting our clients' futures with innovative solutions and exceptional service. Join our energetic team and help us make a real impact!

Apply Here


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