Higher Power Recovery
Data Entry
Job Overview
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Salary Range: $6,300.00 - $6,800.00 per month
Benefits
Our company provides a variety of employment benefits, including health, dental, and vision insurance, 401k matching, and paid time off.
Requirements
High school degree or equivalent
1-2 years of proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above-and-beyond service
Excellent time-management and prioritization skills
Responsibilities
Manage inbound customer communications
- Answer incoming calls and emails to address customer questions, requests, and issues.
Consult on customer success
- Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge
- Record customers interactions in the internal system for cross-functional awareness and relationship developmen