Hernandez Insurance Agency, a distinguished name in the insurance sector, is on the lookout for a passionate Bilingual Customer Service/Insurance Sales Representative to join our team in Burbank, Illinois. At the Hernandez Insurance Agency, we pride ourselves on our welcoming, client-centric environment where customer satisfaction is paramount. This on-site role requires someone with exceptional interpersonal skills who can communicate effectively in both Spanish and English, ensuring that every client experience is positive and inviting. You will play a critical role in being the face of our agency, providing indispensable guidance and support while cross-selling insurance products that best fit our clients' needs. By joining our team, you will be part of a supportive community where your efforts are recognized and celebrated. If you are ready to make meaningful connections and deliver outstanding service in a dynamic and friendly setting, we invite you to join us at Hernandez Insurance Agency. Apply today and embark on a rewarding career journey!

Salary Range: $30,000.00 - $75,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Hands on Training

Bilingual Proficiency: Must be fluent in both English and Spanish to effectively assist a diverse client base.

Experience: Prior experience in customer service or insurance sales is preferred, showcasing strong interpersonal skills.

Communication Skills: Excellent verbal and written communication abilities are essential.

Customer Focus: Demonstrated ability to meet and exceed clients' expectations, providing exceptional service.

Problem Solving: Ability to analyze situations and offer helpful solutions to customers.

Team Oriented: Strong team player with the ability to collaborate and maintain positive relationships with colleagues.

Organizational Skills: Ability to manage multiple tasks efficiently and work well under pressure.

Property and Casualty Insurance Licensed or willingness to obtain immediately upon hiring.

Tech Proficiency: Familiarity with CRM systems and general computer skills.

Client Assistance: Provide exceptional service by addressing client inquiries and resolving issues promptly.

Insurance Sales: Facilitate the sale of insurance products, ensuring clients understand their options.

Policy Guidance: Offer guidance on policy terms, conditions, and coverage options to clients in both English and Spanish.

Account Management: Maintain and update client records accurately in the agency's database.

Customer Relationships: Develop and nurture positive relationships to encourage client retention and satisfaction.

Cross-Communication: Collaborate effectively with team members to ensure a seamless client experience.