Hector Gonzalez- Farmers Insurance Agency

Customer Service Representative


Job Overview

If you have experience in the insurance industry, Hector Gonzalez- Farmers Insurance Agency invites you to apply for this position. We challenge you to strive to meet your potential and are looking for someone who has the ambition to thrive. We are a successful insurance agency that is looking to expand their insurance sales team. If you are an energetic professional interested in helping our business grow through outstanding customer experience and insurance sales-driven conversation, then apply today.

Salary Range: $20,000.00 - $55,000.00 per year

Benefits

Annual Base Salary Based on Experience

Bonus Opportunities

Holidays Off

Hands On Training

Performance Bonuses

Office Snacks & Coffee

Dental Insurance

Vision Insurance

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Must have ability to multi-task.

Must be highly self-motivated.

Career minded vision.

Great Customer Service Skills.

Problem-Solving Capabilities.

Works well with other employees and is a team player with a positive attitude.

A Property & Casualty insurance or Personal license is required *

Bilingual, fluent in both English and Spanish *

Ability to take initiative, be proactive, and think outside the box.

Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

Responsibilities
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers and follow-up.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Be outstanding at relationship building.
  • Develop and maintain client relationships.
  • Grow sales revenue by utilizing phone, email and potential client lists.
  • Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Work independently and as part of a team.
  • Handle customer renewals.

Remote Type: No
Job Type: Full-Time, Part-Time
Job Category: Customer Service Representative
Location: Santa Ana,CA,92701,US

About Us

Hector Gonzalez- Farmers Insurance Agency is a dynamic and professional team dedicated to protecting what matters most to our clients. As part of the trusted Farmers Insurance family, we offer a vibrant environment where growth and client satisfaction are paramount. Join us to build a rewarding career in insurance!

Apply Here


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