Hector Gonzalez- Farmers Insurance Agency
Commercial Insurance Customer Service Representative
Job Overview
If you have experience in the insurance industry, Hector Gonzalez- Farmers Insurance Agency invites you to apply for this position. We challenge you to strive to meet your potential and are looking for someone who has the ambition to thrive. We are a successful insurance agency that is looking to expand their insurance sales team. If you are an energetic professional interested in helping our business grow through outstanding customer experience and insurance sales-driven conversation, then apply today.
Salary Range: $20,000.00 - $55,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Flexible Schedule
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Create relationships from a cold start.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Confident, self-starter who works well independently.
- Must have ability to multi-task.
- A Property & Casualty license is preferred but will train good individual.
- Prior Sales Experience.
- Must be highly self-motivated.
- Career minded vision.
- Follow through and exceed current and prospective client expectations.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- Display leadership competencies, including ability to delegate, engage, and inspire others.
- Strong work ethic and leadership skills.
- Strong communication skills, both oral and written.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Be capable of handling customer rejection.
- Previous work experience in sales, marketing, promotions or telemarketing.
- Knowledge of sales and marketing principles and strategies.
- Bilingual, fluent in both English and Spanish.
- Interested in a sales career, sales experience preferred
- Insurance experience required but must be willing to learn
- CA Insurance license required for Full time- Part time
Responsibilities
- Process customer policy change requests.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Maintain knowledge of new products and services.
- Obtain prospects information such as name, address, vehicle information and enter into quote sheets.
- Schedule appointments for sales staff to meet prospective customers.
- Assess and identify the wants and needs of your customer(s) over the phone.
- Attend training and continuing education courses.
Remote Type:
No
Job Type:
Full-Time, Part-Time
Job Category:
Insurance Consulting
Location:
1850 E 17TH ST STE 219,SANTA ANA,CA,92705,US
About Us
Hector Gonzalez- Farmers Insurance Agency is a dynamic and professional team dedicated to protecting what matters most to our clients. As part of the trusted Farmers Insurance family, we offer a vibrant environment where growth and client satisfaction are paramount. Join us to build a rewarding career in insurance!