Harris Insurance Services, Inc.
Front Desk Representitive
Job Overview
Welcome to Harris Insurance Services, Inc., where we put our customers first and thrive in an energetic, service-oriented environment. Our vibrant team based in Fort Walton Beach, Florida, is expanding, and we're eager to welcome a new Front Desk professional who shares our values of friendliness, reliability, and dedication to excellent customer service. At the heart of our operations, the Front Desk provides the first impression of our company, greeting clients warmly and addressing their insurance needs with a personal touch. In-office employment allows you to connect directly with our clients, fostering a welcoming and supportive environment. If you're passionate about being the helpful voice or smiling face clients appreciate, your journey starts here. Dive into a role that both challenges and rewards you, becoming an integral part of a passionate team committed to our community and its unique needs. Join us in keeping Fort Walton Beach insured and live the daily triumphs of making a difference. Apply today to be part of a rewarding journey at Harris Insurance Services, Inc.!
Salary Range: $30,000.00 - $35,000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Flexible Schedule
Promote from Within
Requirements
Previous experience in a front desk or similar customer-facing role.
High school diploma or equivalent; additional certification in office management is a plus.
Outstanding organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and basic office equipment.
Strong communication and interpersonal skills.
Customer-focused attitude with a friendly and professional demeanor.
Ability to work in a fast-paced environment and handle stressful situations with calmness and efficiency.
Responsibilities
Client Assistance: Greet and assist walk-in clients with professionalism and warmth, ensuring they receive the necessary guidance.
Communication: Manage inbound and outbound calls, directing inquiries to appropriate departments or personnel.
Appointment Scheduling: Coordinate and schedule appointments for clients and agents to maintain a seamless workflow.
Document Management: Handle and organize paperwork efficiently, ensuring all documents are correctly filed and accessible.
Billing and Payments: Assist clients with billing inquiries and process payments promptly and accurately.
Office Coordination: Ensure the front desk area is orderly and that office supplies are sufficiently stocked.
Customer Relationship: Develop and maintain positive relationships with clients to foster loyalty and trust in the agency.