If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our GLENDALE insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At Harold Bliss-Farmers Insurance Agency we pride ourselves on our outstanding insurance products and customer service.

Salary Range: $40,000.00 - $55,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Career Growth Opportunities

Evenings Off

Mon-Fri Schedule

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Must have ability to multi-task.
• Must be highly self-motivated.
• Professional phone etiquette.
• Great Customer Service Skills.
• Property & Casualty insurance license is required.

• Process customer policy change requests.
• Handle all incoming claim calls from customers.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Return all phone messages promptly.
• Prospecting and generating new business through leads & referral sources.
• Generating insurance quotes.
• Maintain client relationships with follow up phone calls.
• Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.