Join the team at Hanby Insurance, a reputable organization based in Rockwall, Texas, dedicated to providing top-notch insurance services. As a Commercial Lines Assistant, you will become an integral part of a dynamic team that values collaboration, precision, and excellence in customer service. We are searching for a motivated individual who thrives in a positive, inviting atmosphere and is eager to contribute to our mission of delivering exceptional insurance solutions. In this role, you will assist in managing commercial insurance accounts, ensuring that our clients receive personalized service and support. If you are passionate about developing your skills in the insurance sector and seeking a role where your efforts are appreciated and rewarded, we encourage you to apply. Your journey with Hanby Insurance will be marked by growth, challenges, and the satisfaction of meeting our clients' diverse needs.

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Retirement Plan

Mon-Fri Schedule

Hands on Training

Education: A high school diploma or equivalent is required; a degree in business or a related field is preferred.

Experience: 1-3 Years in Commercial Lines Insurance

Communication Skills: Excellent verbal and written communication skills are essential.

Customer Service: A commitment to providing excellent customer service and building lasting client relationships.

Organizational Skills: Strong organizational abilities are needed to manage multiple tasks efficiently.

Attention to Detail: Meticulous attention to detail to ensure accuracy in data and documents.

Tech Skills: Familiarity with insurance software and proficiency in Microsoft Office Suite.

Problem-Solving: Ability to effectively resolve issues and offer solutions tailored to client needs.

Team Collaboration: Ability to work collaboratively within a team environment, assisting colleagues as needed.

Ethics: High standard of ethics and integrity in professional conduct.

Client Interaction: Communicate regularly with clients to assist them with their commercial insurance needs and questions.

Documentation: Prepare and maintain accurate insurance documents and records necessary for policy processing and claims.

Policy Assistance: Assist in the preparation and maintenance of commercial insurance policies and endorsements.

Support: Provide exceptional support to the insurance sales team, facilitating smooth operations and high-quality service delivery.

Vendor Liaison: Communicate with insurance carriers and service vendors to obtain quotes and process transactions effectively.

Problem Solving: Address and resolve client issues and concerns promptly, enhancing overall client satisfaction.

At Hanby Insurance, we’re more than an agency—we’re a family. For generations, we’ve protected our community with personalized insurance solutions and exceptional service. We partner with top carriers to offer home, auto, business, life, and specialty coverage tailored to each client’s needs. We’re passionate about helping people, building lasting relationships, and making a real difference. If you’re ready to join a supportive, growth-minded team that values integrity, collaboration, and community, Hanby Insurance is the place for you!