The Director of Operations (DOO) at Fox Mountain Property Inspections is a strategic and operational leader responsible for ensuring seamless execution of business functions, exceptional client experiences, and scalable growth through systemized operations. In addition to overseeing client care and operational systems, the DOO will also directly manage the Growth Coordinator, our dedicated Sales and Marketing Associate, ensuring alignment between operational execution and business development initiatives.

This is an ideal role for a results-driven leader who excels in fast-paced, digital environments and can bridge the gap between operational excellence and growth strategy.

Salary Range: $55,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

You’re a detail-oriented leader who understands the importance of process, communication, and accountability. You have the foresight to anticipate operational needs and the energy to see things through with a hands-on, proactive approach.

Required Qualifications:

5+ years in an operations, administrative, or leadership role

Excellent written and verbal communication

Strong ability to manage and mentor teams

Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)

Experienced with cloud-based platforms like Dropbox and Google Drive

Skilled in Adobe Acrobat Pro (form creation/editing)

Comfortable working in or adapting to property inspection, home services, or field-based industries

Preferred Experience:

Familiarity with CRM and project management tools (e.g., ClickUp)

Experience with ISN (Inspection Support Network) or similar scheduling software

Background in marketing coordination or sales team oversight

College degree (preferred but not required)

Key Responsibilities

Business Operations: Manage forecasting, budgeting, HR processes, licenses (across multiple states), insurance, and legal administration.

Client Care Leadership: Lead our in-house support team and oversee the activities of our backup call center to ensure top-tier customer experience.

Technology & Tools: Maintain VOIP phone systems, scheduling software (ISN), and cloud platforms to support operational efficiency.

Team Training & Oversight: Conduct performance reviews, coach client care staff, and create scripts, SOPs, and documentation.

Sales & Marketing Oversight: Manage our Growth Coordinator (Sales & Marketing Associate) by supporting campaign rollouts, tracking lead generation efforts, reviewing content calendars, and guiding growth-focused initiatives.

Meetings & Strategy: Collaborate with the President on strategy, contribute to inspector meeting agendas, and help drive organizational improvements.

Fox Mountain Property Inspections is a multi-state home and property inspection company known for its professionalism, reliability, and customer-first approach. We deliver high-quality inspections supported by efficient systems, a skilled support team, and strong operational leadership. With a focus on consistency, compliance, and continuous improvement, we set the standard for excellence in the inspection industry.

At Fox Mountain Property Inspections, we elevate the standards of the construction and real estate industry with a commitment to excellence and integrity. Our dynamic team thrives on collaboration and innovation, ensuring that every inspection is thorough and reliable. We believe in fostering a culture of growth and support, enabling our employees to shine. Join us to be part of a forward-thinking company that values your contributions as we build a safer, smarter future for homeowners and investors alike!