We are looking for a full-time Front Office Assistant (Receptionist) to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Front Office Assistant, you will be the first point of contact for our company. The duties include offering administrative support across the organization. You will welcome guests and greet people who visit the agency. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Office Assistant, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.

Salary Range:

Benefits

Benefits are available. 

• High school education or its equivalent, preferred

• Basic knowledge of MS Office Suite

• 2-3 years of relevant experience in an office environment, preferred

• Able to type 35 wpm minimum

• Strong phone, verbal, and written communication skills

• Comfortable with routinely shifting demands

• High degree of attention to detail

• Comfortable multi-tasking and prioritizing tasks without guidance

• Excellent interpersonal skills

• Punctual with strong attendance history

• Welcome guests and greet people who visit the agency

• Coordinate front-desk activities, including distributing correspondence and redirecting phone calls on multi-line phone system

• Direct clients to the appropriate person and office

• Answer, screen, and forward all incoming phone calls

• Ensure reception area is always neat and presentable

• Operate standard office equipment on a regular basis, including fax machine, copy machine, mail machine, and computer

• Provide basic and accurate information to callers and guests

• Receive, sort, and distribute daily mail and deliveries

• Maintain office security by following privacy procedures and controlling access via the front desk

• Take inventory of office supplies and restock/order as needed

• Perform other clerical and administrative duties

Our Agency is located in Albany GA specializing in Business, Farm, and Personal insurance products. We care about our clients, and it shows in our results as we have continued to grow since our start in 1898.  Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!