Join Financial Risk Solutions, a leading agency in Oklahoma City, Oklahoma, dedicated to providing exceptional customer service and innovative solutions. We foster a positive and inviting work environment that values integrity, collaboration, and a commitment to excellence.

As a Customer Service Representative, you will be an integral part of our team, interacting with clients, addressing inquiries, and solving problems to ensure customer satisfaction. Your role will involve handling a variety of customer service tasks with precision, empathy, and a customer-centric approach.

If you are a proactive individual with a passion for helping others and a drive for success, Financial Risk Solutions is the place for you to grow and thrive. Apply now and become part of our dynamic team!

Salary Range: $30,000.00 - $40,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Health Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Active property & Casualty License

Communication Skills: Excellent verbal and written communication abilities to interact with clients professionally and courteously.

Customer Focus: A genuine desire to assist customers and enhance their experience with our company.

Team Player: Collaborate effectively with colleagues to maintain a positive work environment and achieve common goals.

Problem-Solving: Ability to analyze situations, identify issues, and propose effective solutions for customer satisfaction.

Computer Proficiency: Familiarity with basic computer applications and ability to navigate software systems efficiently.

Customer Service Experience: Prior experience in customer service roles is a plus.

Client Assistance: Provide timely and accurate responses to client inquiries, offering solutions and resolving issues effectively.

Issue Resolution: Investigate and resolve customer complaints or concerns in a professional and courteous manner.

Documentation: Maintain detailed records of interactions with clients and update account information as needed.

Product Knowledge: Develop a deep understanding of our risk management solutions to provide informed assistance to clients.

Relationship Building: Build rapport with clients to enhance customer loyalty and ensure a positive customer experience.

Collaboration: Work closely with internal teams to address client needs and improve overall service delivery.

Financial Risk Solutions is an energetic, independent insurance agency empowering clients across Oklahoma and beyond. We expertly tailor personal and commercial coverage, leveraging a diverse carrier network to secure optimal protection and value. Join our professional team dedicated to making a real impact in safeguarding futures.