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Farmers Insurance

Customer Service and Administrative Representative


Job Overview

We are looking for a responsible Service and administrative representative to perform a variety of tasks. Duties will include providing support to our insurance agents.

This position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, and other additional clerical duties as directed.

Salary Range: $32,000.00 - $48,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Vacation Time Off

Sick Days Off

Eligibility for Bonus

Support of Career Growth

Requirements
  • Some customer service experience is required
  • Must have strong organization skills must have ability to multi-task
  • Be a great self-starter with a sense of urgency
  • Spanish speaker preferred
  • Proficiency in MS Office
  • Strong work ethic
Responsibilities
  • Answer and direct incoming calls- some calls may involve basic policy questions and types of products we offer
  • Assist customers with billing questions
  • Assist agents with light administrative duties such as filing, making copies, and any administrative duties as assigned
  • Immediately greet all customers, entering the office, in a friendly and helpful manner

Remote Type: No
Job Type: Full-Time, Part-Time
Job Category: Customer Service Representative
Company Location: 623 West 17th St SANTA ANA, CA 92706
Job Ad Location: SANTA ANA, CA, 92706, US

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