Farmers Insurance Valley District
Insurance Customer Service and Sales Representative
Job Overview
Our Farmers Insurance District office in Northridge/ San Fernando Valley is growing fast and we are looking to add a Customer Service and Sales Representative to our 32 agencies. We offer a guide and career path for candidates that want to open and run their own insurance agency. Be your own boss with access to unlimited income potential. Farmers Insurance is a nationally recognized and trusted insurance provider and rated #1 in California. If you have a passion for helping others, are driven to succeed, and have the desire to grow then you might be the person that we are looking for! Property and casualty insurance license required or ability to obtain in three weeks. Pre-license training provided by the district office ($200 Value) . Apply today
Salary Range: $30,000.00 - $100,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Create , foster and maintain client relationships through communication and customer service
Professional phone etiquette
Be equipped with great listening and closing skills
P & C license required with help and training provided
Responsibilities
The responsibilities of an Insurance Customer Service Representative typically include assisting customers with their insurance policies, addressing inquiries, resolving issues, and ensuring a high level of satisfaction. Below is a detailed breakdown of common responsibilities:
- Customer Support
- Policy Management
- Claims Assistance
- Problem Resolution
- Sales and Retention
- Administrative Duties
- Compliance and Training
Soft Skills required including: Effective communication and active listening to understand customer needs,
Problem-solving and critical thinking to address issues efficiently, Empathy and patience to handle difficult customer interactions., Multitasking and time management for handling multiple requests and tasks simultaneously.
These responsibilities will vary depending on the position, role and agency needs.