Are you looking to grow? So are we! Farmers Insurance-Southeast Missouri in Kennett, Missouri, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time customer service representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $30,000.00 - $55,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• A Property & Casualty insurance license is required.
• Strong communication skills, both oral and written.

• Develop insurance quotes, make sales presentations, and close sales.
• Process customer policy change requests.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Maintain knowledge of new products and services.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.
• Develop and maintain client relationships.
• Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.
• Schedule appointments for sales staff to meet prospective customers.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Grow sales revenue by utilizing phone, email and potential client lists.
• Provide customers with additional information about new products and services.

Our District revolves around our vision and goals. These beliefs provide us with a unified clear understanding of our purpose to help Farmers agency owners in our District. We believe that if we adhere to our vision and meet our goals, we will be successful. Learn more about what it means to join our District and the Farmers family TODAY!