Are you looking to grow? So are we! Farmers Insurance Regional Office in Redding, California, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time District Relationship & Retention Specialist. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $18.00 - $21.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Work from Home

Career Growth Opportunities

Hands on Training

Leadership Track in District Operations

Mon-Fri Schedule

Required

• Excellent written and verbal communication
• Proven relationship-building and client management skills
• Organized, proactive, and tech-savvy (CRM familiarity preferred)

Preferred

• Previous experience in a Farmers agency, district, or regional office
• Bachelor's degree in Business, Marketing, or related field
• Based in Northern California or able to travel monthly to Redding, CA

Recruitment & Onboarding

• Identify and recruit prospective Farmers agency owners
• Guide new candidates through the onboarding journey

Support for Existing Business Owners

• Serve as a mentor and advisor to agency owners and their teams
• Implement strategies that improve retention and operational excellence

Training & Development

• Collaborate with leadership to develop tools and training
• Support local rollouts of corporate and district initiatives

CRM & Communication Management

• Use CRM tools to maintain ongoing support and performance tracking
• Identify areas for improvement through data and feedback

Networking & Event Planning

• Coordinate district events, webinars, and networking opportunities
• Strengthen brand presence and agent engagement across the region

Farmers Insurance® is more than just an insurance company—we’re a force for good in the communities we serve. With over 90 years of experience, Farmers has grown to become one of the country’s most respected and trusted names in insurance, known for our commitment to innovation, integrity, and exceptional customer service.

We’re proud to protect what matters most to individuals, families, and businesses across the nation—from homes and cars to futures and livelihoods. But we don’t stop there.

At Farmers, we believe in giving back. Through volunteerism, community outreach, and sustainability efforts, we’re committed to creating positive change. Our employees and agents are encouraged to support causes they care about, and we regularly partner with local and national organizations to help strengthen the communities where we live and work.

We also believe in investing in people. From award-winning training and development programs to a strong focus on diversity, equity, and inclusion, we empower our team members to grow their careers while staying true to who they are.

When you join Farmers, you’re not just joining a company—you’re joining a legacy of leadership, compassion, and progress.

Farmers Insurance® — Doing more. Caring more. Leading the way.

At Farmers Insurance, we believe in more than just policies—we believe in people and bettering their future. When you join our team, you become part of a supportive, high-energy environment where your growth, goals, and success truly matter.

What makes us different? We believe in big dreams, bold goals, and better Mondays. Our district is a place where hard work meets heart, and where your talents are recognized, developed, and celebrated. We provide the training, mentorship, and resources you need to build a fulfilling, long-term career in an industry that makes a real difference in people’s lives.

You’ll be surrounded by motivated, positive professionals who are passionate about helping others and achieving big things—together. Every day brings opportunities to learn, grow, and be inspired.

If you're looking for a place where you can thrive, be challenged, and feel proud of the work you do—this is it.

Let’s do great things, together.