Farmers Insurance, - Amanda Croley Agency, is looking for a detail-oriented, professional, and friendly individual to join our team as a part or full-time receptionist. We are a busy insurance office and you will be our amazing client’s first point of contact. We pride ourselves on our excellent customer service, and we know that with your positive attitude and welcoming demeanor, you will be the perfect fit for this role. 

Each day you will be responsible for answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as needed.

If you are trustworthy, reliable, and adaptable, please Apply Today!

This will be a very flexible position so if you are just looking to work certain days of the week please don't hesitate to apply.

Salary Range: $10.00 - $11.00 per hour

Benefits

Hourly Base Salary Based on Experience

Flexible Schedule

Hands on Training

Evenings Off

Mon-Fri Schedule

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Confident, self-starter who works well independently.

Must have ability to multi-task.

Handle all incoming claim calls from customers and follow-up.

Document each customer contact in eAgent.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Answer incoming phone calls on the first ring.

Return all phone messages promptly.

Provide exceptional customer service and support.

Develop and maintain client relationships.

Work independently and as part of a team.

Farmers Insurance