The 4 state Insurance Agency in Fort Scott is hiring Customer Service Representative to join our growing team. Our insurance agency is located in Girard; KS and we are excited to be expanding into Fort Scott!

As an Insurance Customer Service Representative, you will be the first point of contact for our clients. Your primary responsibilities will include assisting customers with inquiries, processing claims, and providing information about our insurance products. We are looking for someone who is passionate about helping others and has excellent communication skills.

Salary Range: $35,000.00 - $55,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

-High school diploma or equivalent; college degree preferred.

- Previous experience in customer service, preferably in the insurance industry.

- Strong communication and interpersonal skills.

- Ability to work in a fast-paced environment and manage multiple tasks.

- Proficient in Microsoft Office Suite and customer management software.

- Knowledge of insurance products and regulations is a plus.

 -Respond to customer inquiries via phone, email, or in-person.

- Provide accurate information regarding insurance policies, claims, and coverage options.

- Process policy applications, renewals, and modifications.

- Assist clients in filing claims and follow up on the status.

- Maintain customer records and ensure accurate documentation.

- Resolve customer complaints efficiently and professionally.

- Collaborate with team members to enhance service delivery and improve customer experience.

Farmers Insurance Leah Smith is a dynamic agency empowering clients with smart insurance solutions. As a top-tier Farmers agency, we offer comprehensive auto, home, life, and business coverage. Our energetic team provides exceptional service, deeply rooted in community involvement, ensuring clients are well-protected and informed. Join us!

Welcome to Farmers Insurance Leah Smith! We're not just another insurance agency; we're a dedicated and energetic team committed to providing our clients with unparalleled peace of mind. Located right here in Girard, Kansas, we pride ourselves on building strong, lasting relationships within our community, offering personalized insurance solutions that truly fit your unique needs.

Our professional approach is backed by a genuine desire to help. We believe in clear, straightforward communication and a service experience that makes protecting what matters most to you as easy as possible. Choosing Farmers Insurance Leah Smith means partnering with a team that is invested in your security and success, both today and for the future.

We offer:

Join our team and be a part of a dynamic environment where your contributions make a real difference to families and businesses in our community. Experience the satisfaction of helping others secure their futures with a trusted, energetic, and professional insurance partner.