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Farmers Insurance District 80
Insurance Customer Service Representative
Job Overview
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Salary Range: $20,000.00 - $30,000.00 per year
Benefits
Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Work Schedule
Holidays Off
Hands-On Training
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Prefer Bilingual English/Spanish
- Prefer P&C and Life & Health License or ability to obtain within 30 days.
Farmers Insurance District 80 is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service
Company Location:
600 S TYLER ST STE 1904 AMARILLO, TX 79101
Job Ad Location:
Perryton, TX, 79070, USA
About Us
District 80 revolves around our vision and goals. These beliefs provide us with a unified, clear understanding of our purpose to help Farmers Agency Owners and their team members in our District. We know that if we adhere to the vision and meet goals of the District and each of our agencies, we will all be successful. Learn more about what it means to join District 80 and the Farmers family as an agency owner or team member today.