Customer Service Representative

Job Location:

Amarillo, TX 79109,USA

Job Category:

Customer Service Representative

Job Type:

Full-Time

Remote Type:

No

Job Description

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Amarillo insurance agency today! We are looking for an exceptional customer service representative to join our team. We pride ourselves on our outstanding insurance products and customer service.  Prior insurance experience is welcome, but not required. 

Salary: $11.00 - $15.00 per hour

Benefits

Weekends Off

Holidays Off

Responsibilities

  • Process customer policy change requests.
  • Handle all incoming claim calls from customers.
  • Take premium payments from customers.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Provide exceptional customer service.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Requirements

  • Confident, self-starter who works well independently.
  • Must have ability to multi-task.
  • A Property & Casualty license is preferred but will train good individual.
  • Must be highly self-motivated.
  • Professional phone etiquette.

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About Farmers Insurance District 80

District 80 revolves around our vision and goals. These beliefs provide us with a unified, clear understanding of our purpose to help Farmers Agency Owners and their team members in our District. We know that if we adhere to the vision and meet goals of the District and each of our agencies, we will all be successful. Learn more about what it means to join District 80 and the Farmers family as an agency owner or team member today.

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