Farmers Insurance-Branyon Agency
Customer Service Representative
Job Overview
Are you looking to grow? So are we! Farmers Insurance-Branyon Agency in MOBILE, Alabama, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service / Sales Representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!
Salary Range: $35,000.00 - $45,000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Retirement Plan
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- A Property & Casualty insurance license is required.
Responsibilities
- Process customer policy change requests.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Generating insurance quotes.
- Provide exceptional customer service and support.
- Be outstanding at relationship building.