Don’t wait, take the next step in your career today. Farmers Insurance Agency in VANCOUVER, Washington, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Salary Range: $17.00 - $26.00 per hour
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Disability Insurance
Dental Insurance
Hands on Training
Vision Insurance
Life Insurance
Retirement Plan
Evenings Off
Mon-Fri Schedule
Career Growth Opportunities
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Follow through and exceed current and prospective client expectations.
Great Customer Service Skills.
A Property & Casualty insurance license is required.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Maintain knowledge of new products and services.