Farmers Insurance Agency-Michael Ramm

Office Manager/CSR


Job Overview

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Farmers insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines and commercial customer service representative to join our team. At Michael Ramm-Farmers Insurance Agency we pride ourselves on our outstanding insurance products and customer service.

Salary Range: $16.00 - $22.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Mon-Fri Schedule

Hands on Training

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Be a great self-starter with a sense of urgency.
  • Excellent Communication/interpersonal skills.
  • A Property & Casualty license is preferred but will train good individual.
  • Be a great self-starter with a sense of urgency.
  • Must have ability to multi-task.

  • Career minded vision.
Responsibilities
  • Handle all incoming claim calls from customers.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Return all phone messages promptly.
  • Thoroughly understand and follow all underwriting, rating and compliance requirements.
  • Maintain knowledge of new products.
  • Generating insurance quotes.
  • Provide¬†exceptional customer service.
  • Be outstanding at relationship building.
  • Maintain client relationships with follow up phone calls.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Remote Type: No
Job Type: Full-Time, Part-Time
Job Category: Insurance Sales
Company Location: 2526 s 171st ct Omaha, NE 68130
Job Ad Location: Omaha, NE 68130, US

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
Supported Files: doc, docx, pdf, txt, odt