Join Farmers Insurance as a Customer Service Representative and become the friendly, knowledgeable voice clients rely on. In this role, you’ll help customers manage their policies, answer questions, and ensure they feel confident and protected every step of the way.

This is a great opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, team-oriented environment.

Salary Range: $40,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Licensing Assistance Available

Ongoing Training

Team Building Events

Work-Life Balance

Licensing assistance available

Business casual attire

Networking events

Paid holidays

Software taring modules

Weekly team meetings

Collaborative work environment

• .Licenses required, assistance available.
• Bilingual, fluent in both English and Spanish is beneficial.
• Strong verbal and written communication skills
• Ability to remain calm and professional in challenging situations
• Strong problem-solving and multitasking abilities

• Assist clients with policy questions, billing inquiries, and coverage updates
• Process policy changes, renewals, and documentation accurately
• Support claims inquiries and provide guidance through the process
• Identify opportunities to recommend additional coverage when appropriate

Farmers Insurance Agency - Oscar Castaneda is dedicated to providing robust insurance solutions tailored to our clients’ unique needs. With a dynamic and energetic team, we foster a culture of integrity and excellence, ensuring clients feel secure and valued. Our agency prides itself on delivering exceptional customer service and expertise, standing out in the insurance industry. Join us in our mission to protect futures and empower communities through innovative insurance products and personalized care.

At Farmers Insurance Agency - Oscar Castaneda, we’re driven by a passion for protecting what matters most to our clients. Our energetic team thrives in a professional environment that fosters collaboration and innovation. Join us to be part of a community that values integrity, growth, and customer-focused solutions. With extensive training and support, we empower our employees to excel in the dynamic insurance industry. Choose us for a rewarding career that makes a difference—where success is a shared journey!