We’re seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team in Azusa, CA! Our family-owned agency prides themselves in providing top level customer service. This position will be responsible for assisting through administrative and customer support tasks.

 

Salary Range: $17.50 - $20.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Retirement Plan

Snacks

We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service.

The ideal candidate will: 

• Bilingual in Spanish is preferred
• Must be able to get Insurance Licensed
• High School or equivalent
• Have a high-energy, positive approach
• Be able to meet individual performance metrics goals
• Successfully juggle multiple priorities at any given time
• Possess outstanding written and verbal communication skills
• Understand basic product, billing and processing guidelines
• Accept feedback when offered and works well with others
• Maintain positive and upbeat written and verbal communication
• Research and identify timely solutions to client-related problems
• Have solid computer skills with knowledge of Windows and Microsoft Office

• Assist with inbound customer calls
• Assist clients to resolve general service inquiries as needed
• Follow-up with existing and potential clients
• Review billing questions with clients
• Perform other duties as assigned

Farmers -Gricelda Huerta Agency is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today