Are you looking for an opportunity to put your skills to better use?

Farmers Insurance - William Kirby Smith Agency in Wichita, Kansas, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Sales & Customer Service Representative.

You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.

No Previous Insurance Experience? No problem!

If you have proven your sales, customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know about insurance. We will even provide study materials and reimburse the cost of obtaining your license. Entry-level applicants will begin with a $24,960 base salary and can earn an additional $10,000 - $20,000+ in commission during their first year.

Already a part of the insurance industry? Amazing!

If you have experience in sales and service with another agency and are looking for a new opportunity, this is the place for you. Experienced applicants with Property & Casualty AND Life & Health licenses start with a $29,120 base salary and top performers can earn an additional $30,000+ in commission. You will also benefit from additional training and development opportunities, making this the perfect opportunity to transfer your skills to our agency and grow. We know you will be committed to providing the best possible experience for our new and existing clients.

If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you. Apply today!

Salary Range: $25,000.00 - $60,000.00 per year

Benefits

• Paid Time Off (PTO) - 12+ days/year.
• Paid Holidays Off.
• Stability of a base salary, plus uncapped commissions.
• Individual & Team Bonus Opportunities.
• Career Development & Growth.
• Hands On Training.
• Flexible Work Schedule.
• Business Casual Dress Code.
• On-site Fitness Center.

• Associates Degree or higher preferred.
• 2 years of sales or customer service experience required.
• Property & Casualty license required to start.
• Life & Health license required within first 90 days of employment.
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Professional phone etiquette.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• Strong communication skills, both oral and written.
• Be equipped with great listening and closing skills.
• Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
• Comfortable working with multiple evolving computer systems simultaneously.

• Meet new business production goals and objectives as established.
• Develop insurance quotes, make sales presentations, and close sales.
• Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
• Process customer policy change requests.
• Secure all required documentation from customers.
• Follow agency standards, industry best practices, and keep thorough case notes.
• Handle all incoming claim calls from customers and follow-up.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Answer incoming phone calls on the first ring.
• Share training and education knowledge and expertise with team members.
• Provide exceptional customer service and support.
• Foster strong relationships with our customers to maintain a high level of client retention and loyalty.
• Work independently and as part of a team.
• Participate in regular team meetings and brainstorming sessions.
• Attend training and continuing education courses.