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Farmers Insurance - The Hadder Agency

Customer Service and Sales Representative


Job Overview

Join Farmers Insurance - The Hadder Agency, a leading insurance agency in Birmingham, Alabama. As a Customer Service and Sales Representative, you will be an integral part of our dedicated team, providing exceptional service and building lasting relationships with our clients.

At Farmers Insurance - The Hadder Agency, we value the importance of fostering a positive work environment and delivering superior customer service. In this role, you will have the opportunity to interact with clients, address their needs, and offer tailored insurance solutions that best fit their individual circumstances.

We are seeking individuals who are enthusiastic, self-motivated, and passionate about helping others. If you enjoy engaging with customers, have excellent communication skills, and are detail-oriented, this role is for you!

Salary Range: $45,548.00 - $64,672.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Renewal income

Paid Holidays

Requirements

Insurance Experience: Previous experience in customer service or sales, preferably in the insurance industry.

Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with clients and colleagues.

Detail-Oriented: Meticulous attention to detail to accurately process policy changes and handle client inquiries.

Customer-Focused: A genuine desire to provide exceptional service and exceed customer expectations.

Team Player: Ability to work collaboratively with a diverse team in a fast-paced environment.

Professionalism: Maintain a high level of professionalism and integrity in all interactions.

Responsibilities

Customer Assistance: Provide friendly and efficient customer service, answering inquiries and resolving any issues that may arise.

Sales Support: Assist in generating new business by identifying cross-selling opportunities and recommending additional insurance products to our existing clients.

Policy Management: Process policy changes, handle billing inquiries, and ensure accurate documentation of all client interactions.

Relationship Building: Build and maintain strong relationships with clients, acting as their trusted advisor.

Quality Assurance: Ensure policies and procedures are followed to meet high-quality standards and compliance requirements.


Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Company Location: 180 MAIN ST STE 120 HOOVER, AL 35244
Job Ad Location: Birmingham, AL, 35215, USA

About Us

Discover a rewarding career at Farmers Insurance - The Hadder Agency. As a prominent player in the Insurance industry, we prioritize professionalism and excellence. Join us in providing top-tier insurance solutions while fostering a culture of growth and integrity. Embark on a fulfilling career journey with us today.  The Hadder Agency, a reputable insurance agency dedicated to serving the community of Hoover, Alabama. As an employee of The Hadder Agency, you will play a vital role in providing exceptional customer service and building strong relationships with our valued clients. We pride ourselves on our commitment to customer satisfaction and our comprehensive range of insurance products. Your primary responsibility will be to assist clients in identifying their insurance needs, recommending appropriate coverage options, and delivering personalized solutions.

If you have a passion for helping others, excellent communication skills, and a drive to succeed, this is the opportunity for you. Join our team and be part of a supportive and collaborative work environment where your contributions will be recognized and rewarded.

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