Don’t wait, take the next step in your career today. Farmers Insurance - Spears Agency LLC in Monroe, Washington, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative onboarding new clients.

This role will be the first face of the service team handed off from sales. Responsible for making sure all contracts, signatures and DocuSigns are completed quickly. Reviewing any customer questions, identifying cross sale potential and setting future meetings to discuss any gaps in coverage, life, medicare or retirement benefits they are interested in.

If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in [INDUSTRY]? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

There is room for growth, candidates that are interested in growing their skills and getting licensed will be eligible for wage increases and more opportunities inside the agency!

Salary Range: $17.00 - $20.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Evenings Off

Mon-Fri Schedule

Dental Insurance

Vision Insurance

Life Insurance

Health Insurance

Paid Time Off (PTO)

Career Growth Opportunities

Possess an upbeat, positive and enthusiastic attitude.

Must have ability to multi-task.

Professional phone etiquette.

Follow through and exceed current and prospective client expectations.

Problem-Solving Capabilities.

A Property & Casualty insurance license is required, training available

Ask each customer for referrals and explain our referral program.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Provide customers with additional information about new products and services.

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Farmer's Insurance - Spears Agency LLC is a dynamic office serving the greater Snohomish area. We are local, educational and active in the community.