Farmers Insurance – San Francisco District Office ***In Office, no Remote***.

Financial District – Easily accessible by BART, Muni, and Ferry

The Sales Operations & Administrative Support Specialist plays a pivotal role in supporting the growth and performance of our District Office Protégé Sales Team. This position combines operational coordination, KPI tracking, administrative excellence, and sales enablement to ensure our team executes at a high level every day.

We are seeking a detail-driven, proactive professional who thrives in a structured environment, communicates with clarity, and can anticipate the needs of management and sales representatives. This is an ideal role for someone who understands insurance workflows, enjoys optimizing processes, and is motivated by supporting a successful, high-performing sales organization.

Salary Range: $28.00 - $32.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule

Health Insurance

Dental Insurance

Retirement Plan

Qualifications

California Property & Casualty License and/or Life & Health License required.

Strong organizational and multitasking abilities, with a disciplined approach to daily operations.

Clear and professional communication skills, both written and verbal.

High proficiency with CRM platforms, spreadsheets, and reporting tools.

Ability to work with minimal supervision while maintaining a team-first mindset.

Prior experience in administrative support, sales coordination, insurance operations, or a related field strongly preferred.

Why Join Us?

Work in a high-energy, high-performance District Office located in the heart of San Francisco’s Financial District.

Become an essential contributor to the development of new insurance agents through the renowned Farmers Protégé Program.

Build operational leadership skills while working closely with experienced management.

Competitive environment, structured processes, and a clear path for growth.

How to Apply

To be considered, please submit your résumé along with a brief cover letter outlining your experience in administrative support, sales operations, or insurance services. Because this role requires an active California Property & Casualty and/or Life & Health license, only licensed candidates will move forward.

After submitting your résumé through this job posting, you will be prompted to complete a short personality assessment, which includes a series of brief written-response questions. This assessment is a required step and helps us understand your communication style, work habits, and approach to problem-solving.

We appreciate your interest and look forward to reviewing your application.

Daily Operations & Coordination

Lead daily morning huddles with Protégé agents to review key performance indicators, including:

Prior day’s inbound calls

Prior day’s meaningful conversations

Quoting activity, follow-ups, and pipeline status

Maintain and update daily activity logs to ensure complete and accurate reporting.

Deliver daily performance summaries and insights to management to support data-driven decision-making.

Coordinate communication across the Protégé team to ensure alignment on expectations, training sessions, and sales initiatives.

Sales Support & Performance Tracking

Monitor sales performance metrics and maintain CRM reporting accuracy.

Assist with scheduling, training coordination, and administrative tasks that support agent development.

Help ensure consistent execution of sales processes, follow-up workflows, and lead management standards.

Process Development & Optimization

Collaborate with management to implement best practices that improve the effectiveness of the Protégé Program.

Participate in ongoing process improvement initiatives to streamline workflows and enhance efficiency.

Identify opportunities to refine documentation, reporting tools, and communication systems.

Farmers Insurance® has a longstanding commitment to diversity and inclusion, which serves as the foundation of our culture and helps guide the organization in its mission to make a difference in the communities where we live and work. In order to meet our goal of being the leader in innovating for customers whenever and wherever they need us, we recognize we must value and celebrate the unique potential of every individual person with whom we interact. We embrace new ideas, question the status quo, and put the customer at the heart of what we do. Through corporate and agency initiatives, Farmers® and its representatives continue to focus on nurturing a diverse and inclusive culture, strengthening priorities around diversity, and giving back and supporting the communities we are proud to serve through advocacy and volunteerism.

Our story began in 1928 with the simple goal of insuring the vehicles of rural farmers but as the world changed, so did we. Farmers now provides insurance for home, auto, business, recreational, life and financial services to more than 5 million households, generating approximately $19 billion in annual premium.