Farmers Insurance - Kari Todd Agency
Customer Service Representative
Job Overview
Our office is expanding and we are looking to hire the right individual to join our team. We are currently seeking to fulfill a full-time and part-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and educate them on their insurance coverages.
Prior Insurance experience is not required but would be a great benefit for this position.
Salary Range: $30,000.00 - $60,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Work from Home
Hands on Training
Life Insurance
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Retirement Plan
Paid Time Off (PTO)
Flexible Schedule
Team Events
Requirements
- Possess a genuine willingness to learn, be intuitive, resourceful and coachable with an upbeat attitude.
- Professional phone/e-mail/in-person etiquette.
- Be willing and able to obtain required insurance licenses.
- Bring a positive attitude to the work environment.
- Be ready to work hard/play hard because we like to have FUN!
Responsibilities
- Process customer policy change requests.
- Take premium payments from customers.
- Provide exceptional customer service.
- Maintain client relationships with follow-up phone calls (cross-sell, referrals, claims, documentation).
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Remote Type:
Hybrid Remote
Job Type:
Full-Time, Part-Time
Job Category:
Customer Service Representative
Location:
Chino,CA,91708,US
About Us
Farmers Insurance - Kari Todd Agency is a growing insurance company with increasing career path potential as well as endless commission opportunities. With an energetic working environment, our team is willing to work together to achieve success.