Farmers Insurance - Janet Hanna Agency
Insurance Representative
Job Overview
Are you looking for a career to replace your job?
Farmers Insurance - HANNA INSURANCE AGENCY in El Cajon and Alpine is looking for a motivated and dynamic individual to join our team as a Full-Time or Part-Time Customer Service Representative.
If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you.
No prior experience in Insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know.
Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training.
You will also have the opportunity for advancement and the option to transition into sales if desired.
Are you an experienced sales or customer service representative?
Awesome! We would love for you to bring your established skills to Farmers Insurance
Apply now to join our team and our commitment to customer satisfaction and success.
Salary Range: $40,000.00 - $100,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Requirements
--Proficiency to multi-task, follow-thru and follow-up.
--Excellent Communication/interpersonal skills.
--Confident, self-starter who works well independently.
--Must have ability to multi-task.
--Professional phone etiquette.
--Excellent Spelling and Grammar skills.
--Great Customer Service Skills.
--Problem-Solving Capabilities.
--A Property & Casualty insurance license is preferred but not required.
--Strong work ethic and leadership skills.
--Strong communication skills, both oral and written.
--No insurance experience required but must be willing to learn
Responsibilities
--Provide exceptional customer service and support.
--Provides on-going support to insurance clients as needed.
--Process customer policy change requests.
--Take premium payments from customers.
--Answer incoming phone calls.
--Return all phone messages promptly.
--Thoroughly understand and follow all underwriting, rating and compliance requirements.
--Maintain knowledge of new products and services.
--Generating insurance quotes, if licensed.
--Assess and identify the wants and needs of customers over the phone.