Farmers Insurance - Guettler Insurance Agency

Senior Customer Experience Representative


Job Overview

Welcome to Farmers Insurance - Guettler Insurance Agency! We are a customer-service-oriented agency located in the beautiful city of Portland, Oregon. As a member of our team, you'll play a crucial role in delivering exceptional service to our valued clients.

Join a supportive and dynamic work environment where your efforts will be recognized and rewarded. As the Senior Customer Experience Representative, you'll bring your experience of helping the agency reach its retention goals, mentoring others and setting the tone for how we assist our clients.

If you have experience in working within a fast-paced personal and comeercial agency environment, this is the perfect opportunity for you. Apply now and start your rewarding career with one of the fastest growing Farmers agencies in Oregon.

Salary Range: $42,000.00 - $65,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Health Insurance Reimbursement

Paid Licensing & Training

Commissions & Bonuses on Cross Sell

Unlimited commission potential

8 Paid Holidays

Annual Performance Review

Award Winning Agency

Employee Appreciation Lunches

Weekly Team Meetings

Mentoring & Coaching Support

Requirements

Must be P& C licensed in Oregon. Preference giving to candidates who are also L&H licensed


- Excellent verbal and written communication skills


- Friendly and customer-service-oriented attitude


- Strong problem-solving skills and attention to detail


- Ability to multitask and work well under pressure


- Proficiency in using computer systems and software

Responsibilities

- Oversee processing of renewals and related alerts


- Process policy changes and updates accurately and efficiently


- Assist clients with billing and payment inquiries


- Educate clients about insurance coverage options and recommend suitable products


- Maintain a thorough understanding of insurance policies and regulations


Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: 6420 S Macadam Ave Ste 206,Portland,OR,97239,US

About Us

Guettler Insurance Agency is one of the top Farmers Insurance agency's in America. We are a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are looking for talented and career minded individuals who want to succeed in the insurance industry. We have a proven methodology allowing our sales professionals the opportunity for uncapped income. 

We have a strong commercial book, thousands of existing clients and work extensively with many carriers outside of Farmers. 

If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today.

Why Join Us

At Farmers Insurance - Guettler Insurance Agency, we believe in empowering our team to make a difference in the lives of our clients. With a vibrant and supportive culture, we prioritize professional growth and collaboration in a fast-paced industry. Join us to be part of an innovative agency that values your expertise and dedication to excellence. Here, you’ll find a dynamic environment that rewards initiative and fosters success. Choose us for a fulfilling career where you can truly impact your clients and community and thrive!

Apply Here


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Phone: 971-303-8508

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