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Farmers Insurance - Carrie Joos Agency

Agency Contact Representative


Job Overview

The ACR will serve as the key contact for clients and the public, managing all aspects of appointment scheduling and confirmation. This role is also responsible for executing the organization's social media strategy and fostering positive relationships with the local community to increase engagement and promote organizational initiatives

Salary Range:

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Retirement Plan

Career Growth Opportunities

Health Insurance

Hands on Training

Requirements

Solid understanding of major social media platforms and experience with content creation.

Excellent written and verbal communication skills.

Strong organizational and time-management abilities, with meticulous attention to detail.

Experience with social media scheduling and analytics tools is a plus.

The ability to work independently and manage multiple tasks in a fast-paced environment.

Responsibilities

Schedule and confirm appointments for clients, stakeholders, or other contacts through phone, email, and online systems.

Manage and maintain the company's master calendar to prevent scheduling conflicts

Plan and coordinate community events, outreach initiatives, and workshops to promote organizational goals.

Build and maintain relationships with community partners, local businesses, and key stakeholders.

Develop, create, and post engaging content across various social media platforms (e.g., Facebook, Instagram, LinkedIn).

Monitor social media channels for trends and insights, and track key metrics to measure campaign effectiveness.

Respond to comments and messages from the online community in a way that aligns with the brand's voice.


Remote Type: No
Job Type: Full-Time
Job Category: Primary Industry
Location: 1300 S 14th St,Pekin,IL,61554,US

About Us

As your local FarmersĀ® agent in Pekin and Bloomington, IL, I help customers like you identify the insurance coverage that best fits your needs. This process is straightforward and personalized to help make you smarter about insurance. I have the knowledge and experience to help you better understand your coverage options--whether that auto, home, renters, business insurance and more. We only hire the best and most dedicated employees to our team. I have over 17 years of experience as a Farmers Insurance agent. Join us in creating a secure future while working in an inclusive and supportive environment where your contributions matter.

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Phone: 309-353-7266