At Farmers Insurance – Candice Salcedo Agency, we believe that “Teamwork Makes the Dream Work”—and we live by it every day. As one of the top 1% of Farmers Insurance agencies nationwide, we take pride in delivering outstanding service while fostering a fun, energetic, and team-oriented work culture. Our agency is committed to career growth, professional development, and employee success, offering hands-on training, mentorship, and a clear path for advancement. If you're looking for a workplace that values collaboration, trust, and excellence, you’ve found it!

We are looking for an Insurance Customer Service Representative to join our high-performing team. You’ll have opportunities to educate clients, recommend coverage enhancements, and contribute to agency growth. With a base salary plus commission and bonuses, earning potential ranges from $31,000 to $42,000+ per year. Additional benefits include health insurance, paid time off (PTO), retirement plans, and a flexible schedule—giving you the work-life balance you deserve.

If you're driven, customer-focused, and ready to be part of a top-performing team, Apply Today and take the next step in your insurance career with Farmers Insurance – Candice Salcedo Agency!

Salary Range: $15.00 - $20.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Flexible Schedule

Health Insurance

Dental Insurance

Retirement Plan

Evenings Off

Work-Life Balance

• Willing to obtain Property & Casualty License (will need to obtain before start date)
• Willing to work during Pacific Standard Time Office Hours
• Bilingual in Spanish is preferred but not required.
• Strong communication skills – ability to explain insurance policies clearly
• Active listening & problem-solving abilities – understand concerns and provide effective solutions
• Attention to detail – accurately process policy changes and claims
• Tech-savvy – proficient with CRM systems, email, and insurance software
• Multitasking skills – handle multiple inquiries while maintaining excellent service
• Sales & upselling mindset – identify customer needs and offer policy enhancements

• Answer and respond to customer inquiries in a professional and timely manner
• Assist clients with policy changes, updates, and renewals
• Support customers with claims assistance, ensuring a smooth process
• Resolve customer issues with care and efficiency, escalating when necessary
• Educate customers on insurance products and recommend additional coverage when appropriate

Candice Salcedo-Farmers Insurance Agency: Our agency ranks within the top 1% of all insurance agencies across the country. This recognition reflects our commitment to excellence, our deep industry knowledge, and our dedication to providing exceptional service to our clients. Located in California, our dedicated team is constantly growing and we are always looking for great talent. Apply to our team today! 

At our insurance agency, we believe in empowering individuals to reach their maximum potential. We are committed to fostering a supportive environment where you can develop the skills and expertise needed for a successful insurance career while providing opportunities for growth, advancement, and professional fulfillment.