Benefits

Responsibilities

• The Customer Service Representative must be willing to obtain insurance Licenses.
• The Customer Service Representative will be marketing for new business policies
• The Customer Service Representative must enjoy marketing via phone, social media, and networking
• The Customer Service Representative must cross-sell/up-sell products to existing customers
• The Customer Service Representative must perform general customer service duties as presented
• The Customer Service Representative must perform other duties as assigned
• The Customer Service Representative must be able to multitask and be goal oriented
• The Customer Service Representative must possess outstanding written and verbal communication skills.
• The Customer Service Representative Must Accept feedback when offered and work well with others.
• The Ideal candidate for the Customer Service Representative will have basic PC skills, basic math skills, strong analytical capability, and conflict resolution skills

Requirements

• Four-year college degree highly preferred.
• High school diploma or equivalent required.
• Previous customer service experience required.
• Previous sales or account management experience required.
• Ideal candidate will have basic PC skills, basic math skills, strong analytical capability, conflict resolution skills, the ability to multi-task, and strong verbal and written communication skills.