**This position requires Insurance Agency Experience and Colorado Property, Casualty, Life, and Health Licenses.

As the Office Manager, you’ll be leading our customer service team which is the face of our agency. You and your team will be responsible for onboarding new customers, providing excellent service after the sale, cross selling to current customers, and ensuring our clients feel supported throughout their journey.

This role requires a tech-savvy individual with experience in a P&C Insurance Agency who is committed to going the extra mile to help our team be successful.

About Us:

We operate as two distinct yet complementary brands: 970 Medicare (Health Insurance) and Jesse Dryer Agency (Farmers Insurance). This position is for Jesse Dryer Agency Farmers Insurance. We are a dedicated team with a mission to help our customers navigate the complexities of insurance and ensure they receive the benefits they deserve for a healthier, more secure future. If you're passionate about customer service and ready to make a difference, we want you to be part of our team.

Why Join Us?

We believe that work should be both fulfilling and enjoyable. Our culture is centered around fostering an environment where you can build strong relationships, take on challenges, and have fun while achieving your goals. We provide a comfortable space with perks like free snacks, drinks, and opportunities for some friendly competition.

Our leadership team is committed to improving the lives of everyone on our team. We trust our employees to take ownership of their work without micromanagement, allowing you to thrive in a supportive environment. If you're looking for a place where you can make an impact, grow professionally, and enjoy the work you do, this is the place for you!

Salary Range: $60,000.00 - $80,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Evenings Off

Retirement Plan

Hands on Training

Career Growth Opportunities

• Insurance License: Must have Colorado Property, Casualty, and Life License, and be able to pass our pre-hire background and drug screening.
• Previous Experience: Previous experience in a property and casualty insurance agency is required. Experience leading a team is preferred.
• Tech-Savvy: Typing 50 wpm + and comfortable with using CRM systems, automation, databases, and other tech tools to manage customer interactions efficiently.
• Outstanding Attendance: Reliability is key—must have a strong attendance record and be committed to showing up on time.
• Positive Attitude: Must have an unrelenting positive attitude with the ability to remain calm under pressure.

• Leadership: This leadership position is all about helping the team succeed and driving the positive culture in our agency. We are looking for someone who is inspiring, has an unrelenting positive attitude, and stays calm under pressure.
• Adaptability: The ability to help our team through change management in our ever evolving industry.
• Onboarding Of New Customers: Assist new clients through the onboarding process to ensure they understand their insurance plans and are set up for success.
• Customer Service After the Sale: Provide ongoing support to customers, answering questions, resolving issues, and ensuring satisfaction.
• Cross Sell: Earn extra money through commission and overrides on your team's commission earned by cross selling additional products while providing excellent customer service.
• Tech-Savvy Solutions: Typing 50 wpm + and using CRM systems and other tools to efficiently manage customer accounts and provide solutions to their inquiries.
• Product Knowledge: Maintain in-depth knowledge of insurance products and policies to effectively support customers and provide accurate information.
• Effort and Accountability: Maintain outstanding attendance, attitude, and effort for your self and manage this for your team as well.

We operate as two distinct yet complementary brands, each focused on providing tailored insurance solutions to meet the diverse needs of our community. 970 Medicare specializes in health insurance, offering expert guidance to individuals navigating Medicare options and ensuring access to the benefits they deserve for a healthier, more secure future.

In addition, Farmers Insurance covers a wide range of needs, including home, auto, life, and commercial insurance. As part of the Farmers family, we provide comprehensive coverage options with personalized service to protect what matters most to individuals, families, and businesses.

Together, we are committed to delivering exceptional service and building lasting relationships, whether you're looking for health insurance guidance or seeking coverage for your home, auto, life, or business.

At Farmers Insurance and 970 Medicare, we believe that work should be fulfilling and enjoyable. We’ve built a culture where our team can thrive—whether it’s through building strong relationships, collaborating on exciting projects, or simply enjoying the day-to-day. We offer a positive, fun environment with perks like free snacks, drinks, and opportunities for a little friendly competition with video games and ping pong.

Our leadership is deeply committed to the well-being of the team and making sure everyone has the support they need to succeed. We trust our people to take ownership of their work and achieve great results without micromanaging. If you're looking for a place where you can grow, make an impact, and enjoy the work you do, you’ll find your place with us.