As a Customer Service Representative, you'll be responsible for answering phone calls, entering data, taking payments and processing customer requests.

Salary Range: $10.00 - $10.00 per hour

Benefits

Flexible Schedule

Mon-Fri Schedule

Evenings Off

- Communication Skills: Excellent verbal and written communication skills to engage effectively with customers and address their concerns.

- Attention to Detail: Meticulousness in accurately processing policy changes and documenting customer information.

- Problem-Solving: Strong analytical and problem-solving skills to resolve customer issues and inquiries efficiently.

- Adaptability: Flexibility to work in a fast-paced environment and handle various customer scenarios.

- Team Player: Ability to collaborate with colleagues and contribute to a positive and supportive work atmosphere.

- Customer Support: Answering inquiries and resolving issues promptly and accurately.

- Policy Assistance: Assist policyholders with policy changes, updates, and clarifications to ensure their coverage meets their evolving needs.

- Documentation: Maintain accurate records of customer interactions and transactions in our database.

- Relationship Building: Establish and cultivate strong relationships with customers, earning their trust and loyalty to our agency.

- Continuous Learning: Stay up to date with product knowledge and industry trends to offer the most relevant guidance to customers.