Farmers Agency

Customer Service Representative


Job Overview

The Jayvon Wilkerson Agency in Mansfield, TX is hiring a Full-Time Customer Service Sales Representative! Were looking for a motivated, people-focused individual who enjoys building relationships and helping others. This role offers great income potential, career growth, and the chance to make an impact by matching customers with the coverage that fits their needs.

General Lines Texas Property & Casualty license must be active to be considered.

Salary Range: $30,000.00 - $45,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Flexible Schedule

Requirements
  • A Property & Casualty insurance license is required.
  • A Life & Health Insurance license is preferred.
  • Maintain an energetic, positive, and enthusiastic attitude.
  • Be a proactive self-starter with a strong sense of urgency.
  • Demonstrate the ability to multitask, follow through, and stay organized.
  • Work confidently and effectively both independently and as part of a team.
  • Show strong problem-solving skills and attention to detail.
  • Exhibit excellent spelling, grammar, and communication abilities.
Responsibilities
  • Welcome every customer to the office with professionalism and a positive attitude.
  • Assist customers with policy updates and changes.
  • Collect and organize all necessary trailing documents.
  • Manage incoming claim calls and ensure timely follow-up.
  • Prepare and provide Evidence of Insurance as needed.
  • Record all customer interactions accurately in eAgent.
  • Accept and process customer premium payments.
  • Respond promptly to incoming phone calls.
  • Stay current with underwriting, rating, and compliance guidelines.
  • Meet or exceed phone time and sales activity expectations set by management.
  • Coordinate and schedule appointments for the sales team with prospective clients.

Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: 1475 Heritage Parkway, Suite 325,Mansfield,TX,76063,US

About Us

Farmers Agency is a dynamic leader in the insurance industry, passionately committed to protecting futures. We foster an energetic, professional environment where innovation meets client-centric service. Join our team to grow your career and make a tangible impact, securing peace of mind for our communities.

Apply Here


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