Eone Auto Group
Bilingual Guest Experience Specialist
Job Overview
Helping Every Guest Feel at Home—In English or Español!
Do you love connecting with people and making their day better? Are you fluent in both English and Spanish, and passionate about helping others find the perfect ride? If so, we want YOU to join our dealership family as our next Bilingual Guest Experience Specialist!
We’re looking for someone who’s energetic, approachable, and ready to guide customers through an exciting car-buying journey—from first contact to keys in hand. You’ll be the friendly voice (and face) for guests who reach out from all over: social media, radio ads, TV spots, or online leads.
Competitve Pay + BONUS
Salary Range: $37,440.00 - $41,600.00 per year
Benefits
Annual Base Salary + Bonus Opportunities
Career Growth Opportunities
MONTHLY BONUS
Requirements
What We're Looking For:
- Fluent in English and Spanish (both spoken and written)
- Friendly, energetic, and positive personality
- Strong communication skills—especially over the phone and via text/email
- Comfortable using CRM systems, social media, and dealership tools (or quick to learn!)
- Sales or customer service experience preferred (but not required)
- A passion for helping people and making them feel at home
What You Get:
- Competitve Pay + BONUS
- Training and career growth
- A supportive, upbeat team environment
- Opportunity to make a real difference for bilingual customers
- Work with a dealership that values both service and culture
Responsibilities
What You'll Be Doing:
- Receiving inbound leads from Facebook, Instagram, Google, TV, radio, and more—and responding quickly and professionally
- Guiding customers through the car-buying process from start to finish—answering questions, setting appointments, and connecting them with the right vehicle and financing options
- Communicating fluently in both English and Spanish to ensure every guest feels comfortable, understood, and supported
- Building relationships with first-time buyers, repeat customers, and everyone in between
- Educating customers on vehicle features, promotions, warranties, and service options in a clear and friendly way
- Following up with leads and appointments to ensure satisfaction and continued support
Competitve Pay + BONUS