Welcome to Entertainment Travel, where every day is an adventure, and our office is the hub of excitement in Austin, Texas. Positioned as a vital link in our dynamic organization, we are seeking a warm and welcoming receptionist who is passionate about building a positive first impression. At Entertainment Travel, we thrive on nurturing a lively and inclusive atmosphere that reflects our commitment to exceptional client experiences. Located in the vibrant heart of Austin, our office embraces the bustling energy of the city whilst offering a professional yet inviting work environment. As our receptionist, you'll be at the forefront, greeting visitors with a smile, seamlessly handling scheduling, and adeptly managing communications. Your role is crucial in reflecting our company's positive ethos, ensuring operations run smoothly, and enhancing our reputation for excellent service.

Salary Range:

Benefits

Hourly Base Salary Based on Experience

Life Insurance

Mon-Fri Schedule

Education: High school diploma or equivalent certification required.

Communication Skills: Strong verbal and written communication skills, with a professional telephone demeanor.

Customer Service: A welcoming and friendly personality with a genuine desire to help others, ensuring an exceptional experience for guests.

Organizational Skills: Excellent organizational skills with the ability to multitask and prioritize effectively.

Technical Skills: Proficient in Microsoft Office Suite and familiar with using multi-line phone systems.

Problem-Solving: Ability to think quickly and resolve issues calmly and efficiently.

Professionalism: Maintain a high level of professional appearance and work ethic at all times.

Greet and welcome guests as soon as they arrive at the office, ensuring a positive and inviting experience.

Manage the front desk by directing visitors to the appropriate person and office within the organization.

Answer, screen, and forward incoming phone calls while providing basic information when needed.

Receive, sort, and distribute daily mail and deliveries in a timely and organized manner.

Maintain office security by following safety procedures and controlling access via the reception desk (visitor logs and security badges).

Perform clerical duties such as filing, photocopying, transcribing, and faxing as required.

Assist with administrative tasks and provide support to the administrative team when necessary.

Coordinate office events and assist in organizing company activities to enhance team spirit.