Join the vibrant team at Entertainment Travel as a Front Desk Representative! Based in the heart of New Orleans, Louisiana, we are a dynamic company that thrives on delivering exceptional service and memorable experiences. As a Front Desk Representative, you will be the welcoming face and voice of our organization, greeting guests and handling all front desk operations with charm and efficiency. Your role is vital in ensuring a seamless and positive experience for our clients and visitors.

We pride ourselves on fostering a welcoming and positive work environment where everyone feels valued and respected. Your engaging personality and attention to detail will be key in providing outstanding service to our diverse clientele. If you are eager to be part of a friendly and professional team that is passionate about travel and hospitality, we encourage you to apply!

Salary Range: $47,500.00 - $56,000.00 per year

Benefits

Annual Base Salary Based on Experience

Health Insurance

Mon-Fri Schedule

Education: High school diploma or equivalent is required.

Experience: Previous experience in hospitality or front desk roles is preferred but not mandatory.

Communication Skills: Strong verbal and written communication skills are essential.

Customer Service: A keen desire to provide excellent customer service and ensure guest satisfaction.

Problem Solving: Ability to handle guest inquiries and resolve issues efficiently.

Organizational Skills: Must be detail-oriented and organized to manage multiple tasks simultaneously.

Technology: Proficiency in using reservation systems, computer applications, and basic office equipment.

Availability: Open to working flexible hours, including weekends and holidays.

Professional Appearance: Must maintain a neat and professional appearance at all times.

Greeting Guests: Warmly welcome visitors and guests upon their arrival, ensuring they feel comfortable and valued.

Facility Management: Oversee the cleanliness and organization of the reception area, ensuring it is always presentable.

Communication: Manage incoming and outgoing calls, promptly and professionally handling inquiries or directing them as needed.

Scheduling: Assist with scheduling meetings and appointments, maintaining an organized calendar for the office.

Coordination: Liaise with other departments for seamless communication and efficient office operations.

Administrative Support: Perform routine clerical tasks such as filing, data entry, and managing correspondence as necessary.