Don’t wait, take the next step in your career today.

East Bridgewater Insurance Agency in East Bridgewater, Massachusetts, is looking for a motivated and dynamic individual to join our team as a Full-Time or Part-Time Insurance Customer Service Representative. You will be responsible for providing excellent customer service and support on both personal and commercial lines accounts. You will also help assist our staff in the daily office filing, inputting, phone calls, and other office related tasks.

No prior experience with insurance? No problem!

You’ll have the opportunity to grow your knowledge of the insurance industry and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know about insurance lines products and services if interested.

Are you an Experienced Insurance Lines CSR? Incredible!

You will benefit from continued training and education as well as career development and advancement opportunities.

Apply now to join our team and our commitment to client satisfaction and success.

Salary Range: $20.00 - $30.00 per year

Benefits

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Paid Sick Leave

Flexible Work Hours

Relaxed Working Environment

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.

Strong work ethic and leadership skills.

Process customer policy change requests.

Secure all Trailing Documents from customers.

Document each customer contact in eAgent.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Verify phone numbers, addresses and email addresses with each customer contact and update customer information.

Provide exceptional customer service and support.

Work independently and as part of a team.

Handle customer renewals.