Established Farmers Insurance Agency seeking Bilingual Customer Service Representative. Due to continued growth and success, we are looking to expand our already stellar team. Come join our office that offers a unique and rewarding career with access to phenomenal benefits on Health Insurance, and the opportunity for upward advancement!

Note: A large percentage of our existing Book of Business are Spanish-only speaking clients. Any candidate that applies for this position should be able to communicate with them fluently.

Note: Texas Property & Casualty Insurance License is required. If you do not have an active P&C License, you'll need to obtain that prior to starting the job.

What our Agency offers:

• Competitive wages
• Quarterly Bonuses if agency meets sales goals
• Access to Health Insurance (50/50 cost-split)
• Career Development Plan (including assistance with attaining proper Texas Insurance Licenses)
• Paid vacations after 1 year of employment
• The opportunity for upward advancement and increased compensation

THIS IS A FULL-TIME POSITION THAT IS READY TO BE FILLED IMMEDIATELY

Salary Range: $38,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Mon-Fri Schedule

• Brings with them an upbeat, positive and enthusiastic attitude
• Is goal-oriented, and strives to go "above and beyond"
• Is professional, polite & personable
• Will provide exceptional customer service to our new and existing clients
• Possess excellent organizational skills with proficiency to multi-task, follow-through and follow-up
• Operates well in a fast-paced work environment
• Possesses excellent communication skills; both verbal and written
• Possesses proficient computer/math skills
• Has a strong attention to detail
• Is proactive, self-disciplined and can prioritize duties
• Possesses strong understanding of Social Media, and can create unique/engaging content
• Is comfortable working with a small team and independently
• Can handle a variety of reception and data processing duties while providing administrative support for our team
• Has reliable transportation to and from work
• Has a High School diploma (or equivalent)

• Deliver top-flight customer service
• Professionally answer and direct incoming calls
• Contact existing clients to schedule policy review appointments with Agents
• Contact potential clients to schedule sales meetings for Agents
• Manage social media accounts and web pages
• Help maintain overall organization of the office
• Enter, file, and manage account information in computer system
• Process and handle client payments