Duren Jenkins Farmers Insurance
Customer Service Representative
Job Overview
Our office is quickly growing and we need someone who we can fit into our office puzzle! The position offered is full time. Our Customer Service and Sales Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
Apply for the position today by completing the form and completing the assessment.
Salary Range: $36,000.00 - $51,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Pass and maintain P&C Texas license
- Pass background check and drug screening
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified time frame.
- Search out cross sale opportunities
- Advise current and potential customer on recommended insurance needs
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service Representative
Company Location:
5209 Heritage Ave Ste 320 Colleyville, TX 76034
Job Ad Location:
Colleyville, TX 76034, US
About Us
Duren Jenkins is a customer service first agency owner and insurance professional. With over 20 years of insurance and auto industry experience, he brings a true servants heart touch to the insurance experience.