Donald Zerr-Farmers Insurance Agency
Agency Operations Specialist
Job Overview
This position facilitates communication, collaboration, and problem solving within the Agency. They are the right hand of the agency owner and responsible for KPI's
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Retirement Plan
Hands on Training
Tuition Reimbursement
Requirements
- Proven experience in recruitment, operations, or administrative roles (Insurance Experience is a plus).
- Excellent organizational and multitasking skills, with strong attention to detail.
- Tech-savvy with proficiency in Microsoft Office Suite and CRM Systems
- A positive, self-starter attitude with the ability to thrive in a fast-paced environment.
Responsibilities
Operations Management
- Manage administrative tasks, including scheduling interviews, maintaining records, and ensuring compliance with Farmers Insurance procedures
- Support agency onboarding by coordination training schedules and assisting with required documentation.
- Oversee office operation, including managing calendars, organizing events, and ensuring smooth workflow.
- Overseeing management of agency accounts insuring we have first rate customer service within our agency.
Recruitment:
- Develop and execute recruiting strategies to attract qualified Protege, account specialists, and Producer candidates.
- Screen resumes, conduct initial interviews, and manage candidate pipelines.
- Coordinate and lead recruitment events, such as career fairs and informational webinars.
- Build relationships with potential recruits and maintain consistent follow-up communication.
Remote Type:
No
Job Type:
Full-Time
Job Category:
Management
Company Location:
3003 32nd Ave S Ste 6 FARGO, ND 58103
Job Ad Location:
FARGO, ND 58103, US
About Us
Our local insurance agencies are located in Fargo and Grand Forks, ND. Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!