We are seeking a highly motivated and results-oriented Licensed Account Manager to join our growing team. The ideal candidate will be a skilled communicator with a proven track record of success in building and maintaining strong client relationships within the insurance industry. In this role, you will be responsible for managing a portfolio of existing client accounts, providing exceptional customer service, and identifying opportunities for cross-selling and upselling insurance products.

Salary Range: $48,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Retirement Plan

Evenings Off

Career Growth Opportunities

Mon-Fri Schedule

Active and valid Property & Casualty insurance license.

Proven experience in insurance sales or account management

Excellent communication, interpersonal, and presentation skills

Strong customer service and problem-solving skills

Strong organizational and time-management skills

Ability to work independently and as part of a team

Client Relationship Management:

Develop and maintain strong, long-term relationships with clients.

Proactively identify and address client needs and concerns.

Conduct regular client reviews to ensure satisfaction and identify areas for improvement.

Respond promptly and effectively to client inquiries and requests.

Sales & Account Growth:

Identify cross-selling and upselling opportunities within existing accounts (e.g., bundling home and auto insurance, adding life insurance).

Develop and implement account growth strategies.

Help agency achieve and exceed sales targets and quotas.

Policy Management:

Assist clients with policy changes, renewals, and claims.

Ensure client policies are accurately documented and maintained in agency management systems.

Stay informed about industry trends, regulatory changes, and new product offerings.

Customer Service:

Provide exceptional customer service at all times, demonstrating empathy and professionalism.

Resolve client issues and complaints effectively and efficiently.

Build and maintain strong relationships with internal teams (e.g., underwriters, claims adjusters).

Administrative Duties:

Maintain accurate client records and documentation.

Prepare reports and presentations as needed.

Participate in team meetings, industry events, and continuing education courses.

Our local insurance agencies are located in Fargo and Grand Forks, ND. Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well established agency. If you are looking for a rewarding career in the insurance industry, then we encourage you to apply to our team today!